Managing conflicts is simply a matter of expanding skill sets and choosing the most effective behaviours for a particular situation. In this workshop, Cameron Nott, Managing Director of CPP and a registered Psychologist will use the TKI™, a Harvard win-win model for negotiation to demonstrate how your knowledge of the model enables you to become a successful negotiator, a persuasive leader and an influential communicator in managing workplace conflicts effectively.
Taking your TKI™ is at the heart of the workshop. Understanding your TKI™ results give you the chance to overcome the fear, anger and frustration which you are likely to feel in conflicts. The TKI™ measures the behavioural modes which people adopt in difficult situations. The 5 conflict-handling modes are:
Workshop Objectives
Who should attend
The seminar is suitable for:
Welcome to the Events section. We have regular public seminars and workshops to give you the chance to work with our assessments and training materials. Many of them are free or carry only a nominal charge. They are great networking and learning events. Please sign up and join us.